SOHLS Footwear Free Size Exchanges Terms & Conditions

Effective from: Friday 8 August 202

From Friday 8 August 2025, Little SOHLS is offering Free Size Exchanges on SOHLS® Footwear purchases, subject to the following terms:

Eligibility

  • Offer applies to all SOHLS® Footwear purchases made on or after Friday 8 August 2025.
  • Customers may exchange for a different size in the same style or for a different style across the SOHLS® Velcro or Slip-On ranges only.
  • Excludes all other product ranges, apparel, or future footwear releases outside the SOHLS® Velcro and Slip-On collections.

Exchange Limit

  • One (1) free size exchange is permitted per eligible order.

What’s Included

  • A prepaid return postage label for sending back your original pair.
  • Free shipping of the replacement pair to you.

What’s Not Included

  • Refunds (including for change of mind or exchanges outside the eligible ranges).

How to Exchange

  • Customers must contact Little SOHLS Customer Care within 14 days of receiving their order to arrange the exchange.
  • Items must be returned in as-new, unworn condition and in their original packaging.
  • Once the original pair has been received and inspected, the replacement pair will be dispatched.

Other Conditions

  • Offer valid for Australian customers only (international returns/exchanges follow standard process).
  • Subject to stock availability in the requested style and size. If unavailable, a store credit will be issued in place of a replacement.
  • Little SOHLS reserves the right to withdraw or amend this offer at any time.