SOHLS Footwear Free Size Exchanges Terms & Conditions
Effective from: Friday 8 August 202
From Friday 8 August 2025, Little SOHLS is offering Free Size Exchanges on SOHLS® Footwear purchases, subject to the following terms:
Eligibility
- Offer applies to all SOHLS® Footwear purchases made on or after Friday 8 August 2025.
- Customers may exchange for a different size in the same style or for a different style across the SOHLS® Velcro or Slip-On ranges only.
- Excludes all other product ranges, apparel, or future footwear releases outside the SOHLS® Velcro and Slip-On collections.
Exchange Limit
- One (1) free size exchange is permitted per eligible order.
What’s Included
- A prepaid return postage label for sending back your original pair.
- Free shipping of the replacement pair to you.
What’s Not Included
- Refunds (including for change of mind or exchanges outside the eligible ranges).
How to Exchange
- Customers must contact Little SOHLS Customer Care within 14 days of receiving their order to arrange the exchange.
- Items must be returned in as-new, unworn condition and in their original packaging.
- Once the original pair has been received and inspected, the replacement pair will be dispatched.
Other Conditions
- Offer valid for Australian customers only (international returns/exchanges follow standard process).
- Subject to stock availability in the requested style and size. If unavailable, a store credit will be issued in place of a replacement.
- Little SOHLS reserves the right to withdraw or amend this offer at any time.